At Angkor Village, we are committed to safeguarding your privacy whenever you interact with us or visit our websites, namely angkorvillage.com, angkorvillagehotel.asia and angkorvillageresort.asia. As data privacy continues to be such an important and sensitive topic, we would like to take this opportunity to reassure any concerns that you may have about how we store and use the data that you provide to us.
We respect your privacy (and the security of your personal data) and therefore invite you to read our Privacy Policy below in full so you understand how we store and manage your data.
PRIVACY POLICY STATEMENT
This privacy policy statement (“Policy”) sets out how we, Angkor Village Pte. Ltd. collect, use and protect any Personal Information that you give to us when you use our website. The data controller is Angkor Village Pte. Ltd., and you can reach us by emailing at welcome@angkorvillage.com
Angkor Village is committed to ensuring that your privacy is protected. We may ask you to provide certain information when using this website by which you can be identified. However, please be assured that any information you choose to provide will only be used in accordance with this Policy.
Angkor Village may make non-material changes to this Policy from time to time by updating this page. You should check this page occasionally to ensure that you agree with any changes. This Policy is effective from January 1, 2021.
What We Collect
We collect, process, and use your information in order to provide the services you request from us. This includes providing information to help you make an informed decision on which program is best for you to experience and processing your reservations and payments. We process Personal Information by electronic and automatic means; however, Personal Information may also be processed in paper form. Refusal to provide Personal information may affect our ability to service your requests, confirm your stay at our resort, or provide you with information about Angkor Village and the experience that we offer. With your consent, we may also use the Personal Information that you provide to send you promotional and marketing material about Angkor Village via email. Information that we may collect from you (the “Personal Information”) includes the following items:
1) Name
2) Email Address
3) Mailing Address
4) Telephone Number(s)
5) Gender and Age
6) Health and Medical Information
7) Credit Card Information
8) Passport Information
9) Arrival and Departure Dates
10) Flight Information
11) Other information that you elect to provide to us
Unless we are required by the law, court order, or by any government or law enforcement authority, we do not provide your Personal Information or the Additional Information that you may provide to us through this website to any third-party. All of your Personal Information is securely stored at Angkor Village and we do not transfer your Personal Information anywhere.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place industry-standard managerial procedures to safeguard and secure the information we collect online.
How we use Cookies
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Once you agree, the file is added and the cookie helps analyze web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use cookies to identify which pages are being used, how individuals are accessing our pages, and what geographical location individuals are accessing the pages from. This helps us analyze data about webpage traffic, improve our website, and anticipate future volumes of business. We only use this information for statistical analysis purposes.
Advertising cookies
Advertising cookies will remember your preferences and, in general, that you visited Angkor Village website. Based on your online behavior, you may be provided with advertisements for Angkor Village and our products and services on third-party websites. We strive to provide you with advertisements relevant to you and your interests. These cookies are also used to limit the number of time you see an advertisement as well as help us measure the effectiveness of our advertisements.
You can choose to accept or refuse cookies from being stored and delete cookies that may already exist on your browser by adjusting the preferences on your web browser. Visit the “Help” section in your browser settings for instructions on how to prevent cookies from being accepted and saved automatically.
Please note that it is not required to accept cookies in order to browse our website. However, by disabling cookies, you may not be able to fully experience all of the features of the website and some pages may not display correctly.
Any information that we collect through cookies is done so and stored anonymously.
Retention of Personal Information
Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from your jurisdiction.
We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.
Social Media and links 3rd Party Websites
Our website features image links from social networks such as Facebook and Instagram. If you click on a 3rd Party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.We have no control over and assume no responsibility for the content, privacy policies or practices of any 3rd Party sites or services.
Google Analytics
This website uses Google Analytics, a web analytics service provided by Google, Inc. Google Analytics uses cookies to help us and Google analyze how visitors utilize our website. The information generated by the cookie about your use of our website (including your IP address) will be transmitted to and stored by Google on its servers. Google may transfer the information that Google Analytics collects to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate setting on your browser; however, please note that if you do this you may not be able to use the full functionality of our website.
Notification of Changes to this Policy
We may make changes to this privacy policy, which come into effect upon updating this page. We recommend reviewing this privacy policy so you are aware of any changes that affect what you are consenting to by interacting with the website, submitting a query, making a booking or otherwise interacting with Angkor Village Pte. Ltd.
Contact Information
If you have any questions or concerns about this Privacy Policy Statement or how we are collecting, using, or securing your Personal Information, please contact us at:
Email: welcome@angkorvillage.com